Business Standard ·
Ai+ Smartphone to Cross 1,000 Plus Service Touchpoints; Announces First Exclusive Service Centre and Ai+ Assistance App
New Delhi [India], September 17: Ai+ Smartphone is strengthening its after-sales experience in India with plans to expand its service network to 1,000+ service centers across the country. It will also be establishing its first exclusive Ai+ Service Centre in Delhi this Diwali. Complementing the expansion of its physical service infrastructure, the brand is also introducing the Ai+ Assistance App, a unified digital platform designed to bring device support, service bookings, ticket tracking and troubleshooting assistance together in one place.
The expansion will add 200+ service centres to its already existing network of 800+ service centres, further extending the brand's after-sales reach across India. Together, the physical and digital expansion is aimed at making the ownership experience more accessible, transparent and consistent for Ai+ customers, from raising a service request to tracking its resolution.
Commenting on the announcement, Madhav Sheth, CEO, NxtQuantum Shift Technologies (Ai+ Smartphone), said, "Building a smartphone brand goes beyond the device. At Ai+, the ownership experience is where the real relationship begins. Crossing 1,000+ service touchpoints, establishing our first exclusive service centre and introducing the Ai+ Assistance App are important steps towards making support more accessible, transparent and dependable. Our focus is simple, to ensure that wherever our customers are, reliable support is never far away."
