Hindustan Times ·
Salesforce outage: What happened as customers faced delays and errors worldwide
Salesforce outage hit customers worldwide with delays and errors. The company said it found the issue, tested a fix and began restoring services.
Salesforce customers around the world faced a major service outage on Wednesday, with users reporting severe delays, intermittent errors and problems accessing some Salesforce services. The outage affected hundreds of Salesforce instances across several countries, including the US, Japan, India, the UK, France and Germany.
The service disruption was first reported at around 9:30 BST (8:30 UTC) on September 16, according to Salesforce's status page. Salesforce initially said its investigation found that customer requests were getting stuck while waiting for a response from an internal login service. The company said this was using up available server resources.
